Coachify Privacy Policy
Last Updated: 20th January, 2025
Welcome to Coachify! Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, utilize, disclose, and protect your data when you use our website or mobile application ("App"). By using Coachify, you agree to the practices outlined in this Privacy Policy.
Information We Collect
- User Account Information: During registration, we collect your name, email address, username, and password.
- Coaching Data: Data related to coaching sessions, goals, progress, and other information you and your coach input into the App.
- Payment Information: When subscribing to premium services, payment information (e.g., credit card details) is securely processed through Stripe, our third-party payment processor.
- Device Information: Includes your device's unique identifier, operating system, and hardware information.
- Communication Data: Messages between users and coaches are collected to support coaching relationships.
- Location Data: Optional location data may be collected for specific features.
How We Use Your Information
We use your information for:
- Providing access to Coachify and its features.
- Personalizing and enhancing your experience.
- Facilitating coaching sessions, communication, and goal tracking.
- Analyzing user behavior to improve services.
- Responding to user requests and providing customer support.
Sharing Your Information
We may share your information with:
- Coaches: To support your coaching relationship.
- Service Providers: Third-party providers for payment processing, cloud storage, etc.
- Legal Requirements: To meet legal obligations or respond to lawful requests, including from law enforcement.
SDK Functionality for Chat
Coachify includes SDK functionality offering Group Video Calls, Chats, Screen Sharing, and Group Chats.
Children's Privacy
Coachify is not intended for children under 13. We do not knowingly collect or store personal information from children.
User Data Deletion
We respect your privacy and provide options to delete your personal data. You can request data deletion via:
- Email: Send an email to support@coachifypro.com with the subject line "Delete My Data."
- Mail: Send a letter to Coachifypro Support at 5408 Night Sage Ln, Fort Worth, TX -76109
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us via:
- Email: support@coachifypro.com
- Phone: +1-408-548-0445
- Mail: 5408 Night Sage Ln, Fort Worth, TX - 76109
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be communicated through the App.